Palm Treo 700w has Daylight Savings Time problem

Treocentral reports that Palm has sent out an email to make them aware that the Treo 700w will have a problem tommorow morning when we leap ahead for Daylight savings time.

After Daylight Saving Time begins (2:00 a.m., first Sunday in April), you may notice that some appointments in your smartphone’s Calendar appear one hour early. For example, if you had scheduled a dental appointment for 9:00 a.m. Monday, it would appear on your smartphone as 8:00 a.m. Monday; it will also appear incorrectly in Outlook on your desktop PC as 8:00 a.m. Monday.

Palm has already published a temp workaround for this, read more to see archived version.

I am really impressed with Palm’s support of their devices thus far and I am very happy to have them onboard as a Windows Mobile solution. I really have grown to like the Treo form factor and cannot wait for GSM version to hit.

Some Calendar appointments appear one hour earlier and device displays incorrect time after Daylight Savings Time begins

After Daylight Saving Time begins (2:00 a.m., first Sunday in April), you may notice that some appointments in your smartphone’s Calendar appear one hour early. For example, if you had scheduled a dental appointment for 9:00 a.m. Monday, it would appear on your smartphone as 8:00 a.m. Monday; it will also appear incorrectly in Outlook on your desktop PC as 8:00 a.m. Monday.

In addition, full-day appointments may appear one day early.

What to do
Palm has developed the following workaround steps for this issue. Perform these steps after Daylight Saving Time begins (first Sunday in April).

1. On the back of your smartphone, press the Battery Door Release button and remove the battery door.

    

2. Slide the battery out of your smartphone, and then quickly slide it back in. Replace the battery door.

    

3. Your smartphone’s radio should turn on automatically. You’ll hear a series of ascending tones, and the network status bar will show your coverage at the top of the screen.
   • If the radio doesn’t turn on automatically, press and hold Power/End until the ascending tones indicate the radio is on.

    

4. Any appointments you created in Microsoft Outlook on your desktop PC should now appear correctly in your smartphone’s Calendar. However, other appointments may still be incorrect.
   • Appointments that you created on your smartphone will still appear one hour early. Appointments created in Outlook, meeting invitations you’ve accepted, and other items will not be affected.

    

5. Now, you will correct any Calendar events that appear an hour early. There are two ways you can do this; select the method that best fits your needs.

    

   • Method One (Preferred Method): To correctly display the appointments that still appear one hour early, delete those appointments in Outlook and on your smartphone, and re-create them in Outlook:
     1. In Outlook on your Desktop PC, delete any appointments that are appearing one hour early.
     2. Sync your smartphone. The appointments should be removed from your smartphone.
     3. In Outlook on your Desktop PC, re-create the appointments at the correct time.
     4. Sync your smartphone. The appointments should appear correctly.
     5. In the future, create appointments in Outlook on your Desktop PC only.

      

   • Method Two (Alternate): If you’d rather not delete events, and if you’d like to be able to create events on your smartphone, you can turn off Network Time and manually correct the times of your appointments.

      

     Important: If you use this method, your altered Calendar events will not be displayed correctly if you turn on Network Time at any point in the future. Always keep Network Time off if you use this method.
     1. On your smartphone, press Start 
     2. Select Settings.
     3. Select the System tab at the bottom.
     4. Select Clock & Alarms.
     5. Select the More tab at the bottom.
     6. Uncheck the box for "Enable local network time."
     7. Select the Time tab at the bottom, and confirm that the Home time is correct.
     8. Now, open the Calendar on your smartphone and manually correct the time of any appointments that are appearing incorrectly.
     9. Caution: If you travel to a different time zone, you will need to manually set the time on your smartphone. Do not enable Network Time, or your appointments will appear incorrectly again.

The pros and cons of using Network Time
When you create an appointment on your smartphone, the time of the event is set relative to either a time zone or to a GMT offset. GMT offsets are used for new events when Network Time is enabled; this is the default setting on Treo 700w smartphones. If you turn off Network time, new events’ times observe the time zone in your Clock & Alarm Settings. An event with a GMT offset is not Daylight Savings Time (DST) aware but an event with a designated time zone is DST aware. Events created in Outlook on your desktop PC use time zones rather than GMT offsets.

Network Time is useful for automatic time changes on your smartphone as you travel; you arrive in a new place and the time is automatically updated to local time. Unfortunately this feature is not aware of the local time zone. If you rely upon Network time to adjust your clock, you will have issues with events created in the future when the DST change occurs. This primarily affects recurring events and all-day events. Recurring events with instances which occur before and after the DST change will have an incorrect one-hour shift after a DST change. All-day events will shift back or forward one day.

In short, we recommend that you turn off Network Time and that you make manual time zone changes when you travel with your smartphone. All events created on your smartphone will then be created with time zone information which will change as you would expect when DST events occur twice a year in most regions.

To turn off Network Time:

1. On your smartphone, press Start 
2. Select Settings.
3. Select the System tab at the bottom.
4. Select Clock & Alarms.
5. Select the More tab at the bottom.
6. Uncheck the box for "Enable local network time."
7. Select the Time tab at the bottom, and confirm that the Home time is correct.
8. Note: Whenever you reset your device, you will be prompted with a screen offering you the option to turn on Network Time. Do not check the box for "Enable local network time."

Written by Chris Leckness · Filed Under PocketPC, Smart Phones 
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