Verizon Wireless will not take Josh’s money for a Motorola Q
Posted by Chris Leckness on 06/17/06 in Rants
I am now using Verizon, in addition to Cingular and TMobile. I was offered a Treo 700w to review, but had to get my own contract. After some calls to Verizon, I decided it wasn’t worth it. When the Q came near, I decided to bury my grudge with Verizon, despite the horrible customer service I received. In the defense of the local Verizon store here, EVERY SALESPERSON IN THE STORE was very pleasant and understanding of my needs.
Anyhow, enough about me, this is about Josh Bancroft….
"The girl at the first store I called said that she would not sell me the Q at all. According to her, it’s Verizon policy that the Q be sold to only new customers, and customers who have finished a two year contract. I verified with her that they would not sell it to me at all, even at full retail ($419) price, and she said yes. I asked her if she was saying that they would not take my money, and she said yes. Un-flipping believeable. She stated clearly that she would sell me any other phone at full retail, but not the Q. I guess Verizon Wireless is rolling in money, and they don’t need to take mine. I explained that I would be blogging this fact, and she replied “OK”."
Read the whole story at Josh’s Blog, leave a comment to let him know you feel the pain!
Written by Chris Leckness · Filed Under Rants
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