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Zune, I have to say this

Posted by ctitanic on 06/6/08 in Zune

I love my Zune but I hate so much the Zune software in my computer that I’m not using my mp3 player as often as I should. I use to criticize iTune software for heavy and resource sucker but Zune Software is today the champion of all the champions. On top of that, it’s a software that was from the beginning - I’m talking about the second version of it which replaced the one based in WMP. The most popular options such like Smart List were removed from it. Now they put it back but again… It’s buggy! Come on! Does not the Zune team have a group of MVP helping them to tune their program? I really do not understand.

And I really get frustrated when I see a good product being treated with such lack of… lack of… lack of… brain.

iTune uses a lot of resources but it works, every single time it works. I do have there songs removed and added from my iPod without any apparently reason and I do not get duplicated play list every time I sync. I have more than 20 play lists in my Zune when I’m supposed to have only 5! The play list creation screen sucks… I had to get help in a forum to find how I can select two categories in one play list - The whole Ctrl+Mouse Click Idea was just fantastic… they just forgot to mention about it on that screen in somewhere.

And my main problem with all this is this question:

Why consumers have to work as beta testers of a product that should just be doing what it’s supposed to do out of the box? And don’t come to me saying that it does it because it plays music because the music does not get into the player because Mandrake the Magician puts it in there.

I have gave Microsoft Zune team a lot of time… but things are not getting anywhere better… it’s all the same old s…. (you know).

Well… Now that I said it here, in public, I feel a lot better.

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Written by ctitanic · Filed Under Zune 
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  • Zealot
    I would not say I am terribly orthodox about any technology issues. I certainly have preferences, but they tend to change.

    I was devoted to Palm for sometime, until WinMo better served my needs. I used IE exclusively, until it got too performance hungry for day to day use, so now I use mainly Firefox. I was a year zero Mac user (if you can't do it on a 128K machine, it don't need to be done) but have become mainly a Windows user, though I am adding a Linux machine to a houseful of XP and Vista a a few weeks.

    However, I took an oath ages ago to never use an iPod. Why? Too many otherwise intelligent people telling me I was somehow uncool not to have an iPod while they worshipped at the Cult of mac without question or budgetary constraints. Too many others insulted my sense/gadget knowledge/musical tastes/manhood for resisting the call of the white earpods. The greatest positive for an iPod is often it's fans, the greatest negative is also it's fans. In my experience, the negative of that factor has outweighed the postive.

    It helps that I like the look and feel of the Zune and find the software slow and resource heavy yet have experienced none of the troubles ctitanic has, but the fact is I have owned mp3 players from Creative, iRiver, SanDisk and Microsoft...and I will never ever own an iPod. I am very very happy with my Zune 2 and am content to stay that way. If I ever cease to be happy with it, I will look elsewhere for a music player, just not to Apple.

    Maybe I just think different. You got a problem with that?

    Z
  • trevorblanco
    I love when people say they want to use an alternative to an iPod so there is competition against iTunes/iPod product.
    Does that same thought process work for Windows? Do you use Ubuntu as an alternative OS?
    Do you use FireFox in order to promote competition against Internet explorer?
    It's funny the same people that think IPod needs competition are the ones still rewarding Microsoft and it's monopoly over everything.
  • ctitanic
    And one last point, by pretending that everything is fine in Zune software and ignoring all the bad and negative comments about zune in the same zune forum we are not helping anybody.

    Zune software is buggy and sucks a lot more resources than iTunes. That's not what I dreamed for a program coming from Microsoft. And I'm really disappointed. But the fact that I'm saying all this tells that I believe in Zune as one of the best mp3 players in the market and I would love to see it being the best.
  • ctitanic
    I'm sure that Zune MVP are transmitting all these and other problems to Zune team but I do not see almost any progress on this software.

    When version 2 was released every single user claimed for having the smart play list back and it took more than 6 month to have that little and simple screen designed and implemented. I'm a bad and lazy developer, I confess, but that screen and what is behind is just a few days of work for one developer, for a team is just a matter of hours.
  • ctitanic
    Chis, zune is one of the buggiest software that I have seen. I have not found a day where the sync works perfectly, it keeps adding and removing songs from my device even when there has not been any changes in my library. On top of that it duplicates my lists over and over. Everytime I sync I end with a new copy of all my lists. The whole software is confuse, it's not intuitive at all.

    Jason, I meant to say "Does Not". To me it's like the Zune team are not listening to you either to the whole community.

    To me the biggest error was to release the version 2 when it was not ready at all. Just because they wanted to release the the new Zune devices with that new but not ready version of the program.

    Jack, I already have an iPod. But I want Zune to be a really competition to iPod.
  • Al
    I also disagree with frank, the zune team at first had just reskinned wmp for version 1. But they started from scratch due to the legacy software that was wmp and needed to strat fresh to bring a new experience.
    In my opinion i think iTunes is good, but it feels slower and at times too complicated!

    Both iTunes and Zune software are great, but itunes is more mature and has more features. But Zune Software is a great Media Player that is constaly being improved with new features.
  • Frank,

    It kind of seems like you're insulting the Zune MVPs when you say this:

    "Now they put it back but again… It’s buggy! Come on! Does the Zune team have a group of MVP helping them to tune their program?"

    Did you mean to put the word "not" in there? Or are you saying that the MVPs are making the Zune software worse? That seems to be what you're saying, but that would be incredibly rude, so I thought I'd ask for clarification first before expressing my opinion. :-)

    Jason Dunn
    Zune Thoughts
    www.zunethoughts.com
  • Mathieu
    Of course the Microsoft fanboys will praise everything Zune related.
    Zune is boring.
  • Zealot
    I also really love the new Zune software. Things like being able to update album art and details from the net via the right click menu are wonders to me..but .of course I have no iPodish secrets in my past to compare it against. If you want to see BAD mp3 player desktop software, try iRiver. Like trying to configure an unusually vicious iguana.

    That said, I DO agree with Frank that the Zune sucks resource like a strip miner with a quota to fil. T take ages to load and while syncing, nothing else moves.

    If I wanted anything from the Zune team (beside bluetooth, 3G wifi and multiple album art per album) it would be a lighter software version with fewer features but faster loadout, for those days I just don't feel as fresh.

    Z
  • Speak Engrish Steve :)

    I have to disagree a bit Frank. I think the new software is a joy to use. Besides the Playlist complaint, what else?

    Let me know and I will relay back to the Zune team. I really have a good feeling about them. They are much more responsive to MVP and Community feedback than the Windows Mobile team.
  • Steve Laser
    Frank, venga al lado oscuro...Venga...iTunes le esta llamando!
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