I love Exchange support on the iPhone, but is it flawed?

iphone_34 I rely heavily on being connected with Microsoft Exchange 24/7 and have withdrawal symptoms when I am on a device that doesn’t support Exchange. In fact, when I am testing a phone without support, I carry two devices.

When the iPhone came out, that was one of my biggest gripes. A year later, Apple has done it and done it well, I thought. From my perspective, the Exchange Support is perfect for my needs. Even though I filter through 400-500 emails a day, my usage is quite simple compared to some. I don’t use mail filters, I don’t redirect, etc. For me, the Apple hit the nail on the head and make it where I can carry just the iPhone when I choose to. (which I am doing today for more battery tests)

According to Paul Robichaux, Apple dropped the ball on quite a few items surrounding Exchange Support. Paul tells us a little about himself before he gets into the meat and potatoes…

Before I get into the meat of my piece, a few words about my qualifications. I’ve been a Mac user since 1984, an iPhone user since July 8th of last year, and an Exchange admin since 1995. I’m a Microsoft MVP for Exchange and Office Communications Server. My day job involves every possible sort of exploration into how Exchange works, with a heavy focus on mobility. I carry a Windows Mobile 6.1 device daily and rely on it to get my work done. I’ve been in love with the polish and responsiveness of the iPhone UI from day 1. It’s an awesome device for most purposes. However, from my standpoint as an experienced Exchange administrator and WM device wrangler, there are still a lot of missing pieces (or things that are poorly implemented).

Paul has a laundry list of gripes about the iPhone’s Exchange Support, so head over and read the entire story. Thanks to Jason Dunn for sharing this story with me.

How do you use Exchange? Do these issue matter to you in your line of work?

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